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• Books are offered provided that they are unsold. The order of incoming orders is strictly respected.
• Orders can be placed by e-mail; (Info@erik-tonen-books.be) or posted in writing. Preferably not by telephone.
• The online books are not present at our store in Kloosterstraat 48.
• Collection or inspection of online books can only be done by order / request via e-mail.
• An e-mail will be sent to confirm availability and details of shipping costs (we use the Belgian and Dutch Post companies). This is the most economical shipment.
• The specified shipping costs are calculated according to the rates up to 2 kilos of consignments. We opt for the most economical mail shipment. Depending on the weight, mailbox or parcel mail.
• Payment must be made before delivery; The ordered books are reserved for 12 days, awaiting payment or confirmation for shipment.
• Payment can be made by credit card (Visa, Mastercard,), or by bank transfer Belgium; KBC BE48 409-8583901-27 or via our Dutch bank; ABN Amro; NL30ABNA0428254535 / BIC ABNANL2A or via Paypal erik.tonen@pandora.be
• Prices are net and VAT free (marquee regulation) and expressed in EURO.
• Shipping and payment costs are at the expense of the buyer. Shipping is at the risk of the seller.
• Customer has 100% guarantee and a free return of 14 days in Europe.
• Each shipment contains a delivery note.
• Booked books remain our property until payment is received.
• Checks are not accepted.
• Our books are sent in a solid packaging.
• The state of the books is not specified when the work is in good condition (minor, non-disturbing, defects such as ex libris stamp, front cover, minimum wear, etc. are not listed unless on request).
• If the ordered work does not meet the specified description, return will be allowed within 14 days. You can request us a port-free return stamp by e-mail.
• Information or comments can be obtained by e-mail. Erik.tonen@pandora.be
• Our VAT number BE0502.208.392
• 100% guarantee !
• Right of withdrawal
The consumer has the right to cancel his purchase for 14 calendar days from the first day of delivery, without clarifying a reason and without paying a fine.

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